Terms of service
1. Agreement to Terms
By accessing or placing an order on Farmer Bench ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or purchase our products.
These Terms apply to all visitors, customers, and others who access or use our Shopify store.
2. About Our Products
We sell organic fertilizer products intended for agricultural, horticultural, and gardening use. All products are:
- Formulated for plant and soil health
- Intended for external agricultural use only
- Not meant for human or animal consumption
We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction at our sole discretion.
3. Eligibility
By using our store, you confirm that you:
- Are at least 18 years of age
- Are legally capable of entering into a binding contract
- Are not purchasing products for any unlawful purpose
- Provide accurate and complete billing and account information
4. Products & Pricing
4.1 Product Descriptions
We make every effort to display accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content is error-free, complete, or current.
4.2 Pricing
- All prices are listed in Indian Rupees (INR) (or your applicable currency)
- Prices are subject to change without notice
- We reserve the right to refuse or cancel orders if a product is listed at an incorrect price due to typographical error or system error
4.3 Availability
All products are subject to availability. We reserve the right to discontinue any product at any time.
5. Orders & Payments
5.1 Order Acceptance
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. You will receive an order confirmation email once your order is accepted.
5.2 Payment
We accept the following payment methods:
- Credit / Debit Cards
- UPI / Net Banking
- Cash on Delivery (where available)
- [Any other payment methods you offer]
All transactions are processed securely. We do not store your card or payment details.
5.3 Order Cancellations
- You may cancel an order within 24 hours of placing it
- Once dispatched, orders cannot be cancelled — please refer to our Return & Refund Policy
6. Shipping & Delivery
- We ship across [mention regions: India / select states / pan-India]
- Estimated delivery times are 3–7 business days depending on your location
- Delivery timelines are estimates and may vary due to courier delays, weather, or other factors beyond our control
- Risk of loss and title for products pass to you upon delivery
For full details, please refer to our Shipping Policy.
7. Returns & Refunds
All return and refund requests are governed by our Return & Refund Policy, which is incorporated into these Terms by reference. Please review it carefully before making a purchase.
8. Proper Use of Products
Our organic fertilizers are intended for soil and plant application only. By purchasing, you agree to:
- Follow all label instructions and usage guidelines
- Store products in a cool, dry place away from children and animals
- Not use products for any purpose other than as directed
- Comply with all local agricultural and environmental regulations
We are not liable for any damage, loss, or injury resulting from misuse or improper application of our products.
9. Intellectual Property
All content on this website — including but not limited to text, images, logos, product descriptions, and graphics — is the exclusive property of Farmer Bench and is protected under applicable intellectual property laws.
You may not:
- Copy, reproduce, or redistribute our content without written permission
- Use our brand name or logo for any commercial purpose
- Scrape or data-mine our website
10. User Conduct
When using our website, you agree not to:
- Violate any applicable laws or regulations
- Submit false, misleading, or fraudulent information
- Interfere with the security or operation of our website
- Engage in any conduct that could damage our reputation or business
11. Disclaimer of Warranties
Our products and website are provided "as is" without warranties of any kind, either expressed or implied. We do not warrant that:
- Our website will be uninterrupted or error-free
- Products will meet every individual's specific agricultural needs
- Results from product use will be guaranteed, as outcomes depend on soil conditions, climate, and application methods
12. Limitation of Liability
To the fullest extent permitted by law, Farmer bench shall not be liable for any:
- Indirect, incidental, or consequential damages
- Loss of crops, yield, or profit arising from product use
- Damages resulting from misuse or failure to follow product instructions
Our total liability shall not exceed the amount paid for the specific product in question.
13. Indemnification
You agree to indemnify and hold harmless Farmer Bench, its owners, employees, and partners from any claims, damages, or expenses (including legal fees) arising from:
- Your use of our products or website
- Your violation of these Terms
- Your violation of any third-party rights
14. Third-Party Links
Our website may contain links to third-party websites (e.g., payment gateways, logistics partners). We are not responsible for the content, privacy practices, or reliability of any third-party sites.
15. Privacy Policy
Your use of our store is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our store, you consent to our data practices as described therein.
16. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Erode, Tamilnadu .
We encourage customers to contact us first to resolve any concerns amicably before pursuing legal action.
17. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our store after changes constitutes your acceptance of the new Terms.
18. Contact Us
If you have any questions about these Terms of Service, please reach out:
- 📧 Email: farmerbenchsupport@gmail.com
- 📞 Phone: +91 93607 63060
- 📍 Address: No. 34, Co-Operative Bank Street,
Pasur, Modakurichi, Erode, Tamil Nadu - 🕐 Support Hours: Monday – Saturday, 9:00 AM – 6:00 PM IST
- 🌐 Website: farmerbench.com
By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.